In cooperation with the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA), we have established a global network consisting of over 400 specially trained employees who volunteer their time to be a part of our Disaster Response Teams (DRT). There are DRTs for the Americas, the Middle East/Africa and Asia Pacific regions. When called up by the United Nations, DRTs can be on the ground and operational at a disaster-site airport within 72 hours.
DRT members assume various logistics responsibilities - all on a volunteer basis; they unload air freight palettes, warehouse relief supplies, conduct inventory and make sure that the incoming supplies are received by the appropriate relief organizations in an orderly fashion.
The Disaster Response Teams (DRT) consist of over 400 trained volunteers.
Fionn Herriott from DHL Express Hong Kong takes part for the first time in a DRT deployment and coordinates the transport of relief supplies into the disaster areas.
The DHL Disaster Response Team coordinates the logistics for incoming relief supplies and ensures a fast and steady supply of goods to disaster victims in need.
The DRTs often prepare DHL Speedballs, our packaging solution that allows relief supplies to reach victims in remote or otherwise inaccessible disaster areas. Speedballs are waterproof bags filled with vital relief supplies that can be airdropped from helicopters as survival kits.
DRT members undergo regular training to make sure they remain deployment ready, and to ensure that their work fulfills rigorous UN requirements. As part of the training, DRT volunteers are familiarized with various aspects of disaster relief and management. Warehouse management is one of the focal points of the training. Volunteers also learn how to collaborate effectively with representatives from the UN and other relief organizations during their deployment. In 2016, 98 employees were trained over the course of three different training sessions. In 2017 we plan to conduct at least one training in each region.
So far we have signed a bilateral memorandum of understanding (MOU) with fourteen different countries in disaster-prone regions as the basis for our disaster-relief deployments. The MOU includes, for example, provisions governing the entry of our DRT volunteers into the respective country. These signed agreements facilitate and significantly accelerate any disaster-related deployments to those countries. In addition, the MOU allows the respective government to make a direct request for DRT deployment.